Warranty Terms

NEW VEHICLE

Warranty Period

Future Motors Ltd. warrants the new vehicle (bumper to bumper coverage) for: 36 months / 60,000km (which ever comes first) Warranty period may vary accordingly to time of vehicle purchased, please refer to warranty and service booklet for reference.

Owners' Obligations

It is your responsibility to make sure that all of the scheduled maintenance is performed and that the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance as specified in the Scheduled Maintenance Guide will invalidate warranty coverage on parts affected by the lack of maintenance. Make sure that receipts for completed maintenance work are retained with the vehicle and confirmation of maintenance work is always entered in your Scheduled Maintenance Guide.

Warranty Coverage

Under your New Vehicle Limited Warranty if your Ford vehicle is properly operated and maintained, and was taken to a Ford dealership for a warranted repair during the warranty period. Then Future Motors Ltd. will, without charge, repair, replace, or adjust all parts on your vehicle that malfunction or fail during normal use during the applicable coverage period due to a manufacturing defect in factory-supplied materials or factory workmanship.

This warranty does not mean that each Ford vehicle is defect free. Defects may be unintentionally introduced into vehicles during the design and manufacturing processes and such defects could result in the need for repairs. For this reason, Ford provides the New Vehicle Limited Warranty in order to remedy any such defects that result in vehicle part malfunction or failure during the warranty period.

The remedy under this written warranty, and any implied warranty, is limited to repair, replacement, or adjustment of defective parts. This exclusive remedy shall not be deemed to have failed its essential purpose so long as Ford, through its authorized dealers, is willing and able to repair, replace, or adjust defective parts in the prescribed manner. Ford's liability, if any, shall in no event exceed the cost of correcting manufacturing defects as herein provided and upon expiration of this warranty, any such liability shall terminate.

Conditions that are not covered by the New Vehicle Limited Warranty can referred to "What is Not Covered". When making warranty repairs on your vehicle, the dealer will use Ford or Ford approved parts or remanufactured or other parts that are authorized by Ford, at the discretion of Ford or the Ford dealership.

Nothing in this warranty should be construed as requiring defective parts to be replaced with parts of a different type or design than the original part, so long as the vehicle functions properly with the replacement part. Moreover, Ford and its authorized dealers are entitled to a reasonable time and a reasonable number of attempts within which to diagnose and repair any defect covered by this warranty.

In certain instances, Ford may authorize repairs at other than Ford dealer facilities. Warranty terms and conditions are detailed in the Warranty Booklet supplied with the vehicle at the time of vehicle purchase.

Note: Any reference to the 'Warranty Booklet', refers to the booklet supplied with your new Ford vehicle, at the time of vehicle purchase.

WHAT IS NOT COVERED

Damage Caused By:

  • accidents, collision or objects striking the vehicle (including driving through a car wash)
  • theft, vandalism, or riot
  • fire or explosion
  • using contaminated or improper fuel/fluids
  • customer-applied chemicals or accidental spills
  • driving through water deep enough to cause water to be ingested into the engine
  • misuse of the vehicle, such a driving over curbs, overloading, racing or using the vehicle as a permanent stationary power source

Maintenance/Wear

The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Scheduled Maintenance Guide. Some examples of maintenance and normal wear are:

  • oil changes
  • oils, lubricants, other fluids
  • oil/air filters
  • tire rotation/inflation
  • cleaning/polishing
  • clutch linings
  • Wiper blades
  • Wheel alignments and tire balancing
  • Brake pad/lining

Damage Caused by Alteration or Modification

  • alterations or modifications of the vehicle, including the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company
  • tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for example, but not limited to exhaust and intake systems)
  • the installation or use of a non-Ford Motor Company part (other than a certified emissions part) or any part (Ford or non-Ford) designed for off-road use only installed after the vehicle leaves the control of Ford Motor Company, if the installed part fails or causes a Ford part to fail. Examples include, but are not limited to lift kits, oversized tires, roll bars, cellular phones, alarm systems, automatic starting systems and performance-enhancing power train components or software and performance ''chips''

Tire Wear or Damage

The New Vehicle Limited Warranty does not cover normal wear or worn out tires. Tires will not be replaced (unless required by a warranty repair) for wear or damage including:

  • tire damage from road hazard such as cuts, snags, bruises, bulges, puncture, and impact breaks
  • tire damage due to under or over inflation, tire chain use, racing, spinning (as when stuck in snow or mud), improper mounting or dismounting, or tire repair

Damage Caused by Use and/or the Environment

The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of paint, trim, upholstery, and other appearance items that result from use and/or exposure to the elements. You, as the owner, are responsible for these items. Some examples are:

  • dings, dents
  • cuts, burns, punctures or tears
  • road salt
  • tree sap, bird and bee droppings
  • windstorm, lightening, hail
  • earthquake
  • freezing, water or flood
  • stone chips, scratches (some examples are on paint and glass)
  • windshield stress cracks. However, limited coverage on windshield stress cracks will be provided for the first 12 months in service, regardless of mileage driven, even though caused by use and/or exposure to the elements.

Other Items or Conditions Not Covered

  • vehicles that have had the odometer disconnected, altered, or inoperative for an extended period of time with the result that the actual mileage cannot be determined
  • vehicles that have ever been labeled or branded as dismantled, fire, flood, junk, rebuilt, reconstructed, or salvaged; this will void the New Vehicle Limited Warranty
  • vehicles that have been determined to be a total loss by an insurance company; this will void the New Vehicle Limited Warranty

Warranty terms and conditions are detailed in the Warranty Booklet supplied with the vehicle at the time of vehicle purchase. Note: Any reference to the 'Warranty Booklet', refers to the booklet supplied with your new Ford vehicle, at the time of vehicle purchase.

THE DIFFERENCE BETWEEN "WARRANTY" AND "MAINTENANCE"

"Warranty" is offered to protect vehicle owners free from any manufacture defects on vehicles. Any cost relevant to the repairing or replacement of components, parts, materials and labour under the warranty terms will be covered by "Warranty". However, cost of labour, change of lubricants, wear and tear parts and materials for "Maintenance" are excluded under "Warranty". Condition of providing "Warranty" by manufacturer is to ensure that any defects from the vehicles are not due to misuse of lack of proper maintenance of vehicles. As a result, a regular maintenance is needed independent on usage of vehicle. We strongly recommend vehicle owners to have their vehicles maintenance every 6 months or 10,000km (which ever comes first), by authorized technicians at Future Motors Limited.

AFTER SALES

Labour

Future Motors Ltd. provides a 12 months or 20,000km warranty (whichever comes first) on workmanship after servicing and maintenance of vehicles at Ford.

Future Motors Ltd. reserves the right to alter any terms and conditions without prior notice.

Parts & accessories

Future Motors Ltd. provides a 12 months or 20,000km warranty (whichever occurs first) on Genuine Ford Parts used in servicing and maintenance of vehicles purchased from Ford. If you require further information on the types, or terms and conditions of any Ford warranty, please contact our service advisors at service centres.

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